You are at the right place for Rocky Point Princesa, Princesa De Penasco, Rocky Point Resort, Puerto Penasco
  Phone: 480-545-4737
Phone: 888-686-5575 (Toll-Free)

reservations@princesacondo.com
 

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Sonoran Sea
Sonoran Sea Rocky Point

Princesa De Penasco


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  Refund Policy
 

PLEASE READ CAREFULLY

We accept credit card payments. Under special circumstances, we will accept checks and/or bank deposits.

- At the time of booking a reservation, we charge 50% of the total reservation cost.
- Within thirty (30) days of your arrival, we will charge the remaining balance of the reservation cost.
Any reservation made within thirty (30) days of your arrival date will be charged in full.

It is important that you clearly understand our policy for refunds, cancellations, and changes.

- Confirmed reservations which are cancelled before 30 calendar days of your check-in date will result in a $150.00 cancellation fee. This will be subtracted from the initial payment.
- A cancellation within 30 days of the check-in date will result in a charge of 100% of your payment.
- All cancellations MUST BE made via email.

- Any changes to your reservation will result in a $25 processing fee. There will be no changes allowed within 10 days of your arrival.

There are no refunds for early departures. THERE ARE NO REFUNDS for holiday dates which includes Spring Break.

Please make sure you clearly understand and agree with our payment, refund, and change policies.